The Holiday Fragrance Experience
(5m)
Learn how to guide your gifting client to the perfect Fragrance and upgrade them to a custom set
Sell out of Beauty Box
(7m)
Learn how to introduce & sell Beauty Box with the Best of Lancôme 5-Minute Service.
Switch to Ultimate!
(3m)
Learn how to introduce & sample Génifique Ultimate to your Advanced Génifique Clients before the launch.
Beauty Box 2024: All the Ways to Gift It
(2m)
Learn how to break up Lancôme's Beauty Box into multiple gifts and pair its<br> best-selling products up with our favorite gifts of the holiday season!
#MESSWITHLANCÔME - Holiday Edition
(7m)
Alex & Ricardo are ditching the rulebook and are here to teach us new tips & hacks and get messy with Lancôme’s limited edition holiday color!
How to Build The Connection with Mascara Finder NEW!
(1.22m)
Learn how to engage your client, have fun and customize your customer's experience with the Mascara Finder.
How to Build The Connection with Fragrance Finder NEW!
(1.29m)
Learn how to engage your client, have fun and customize your customer's experience with the Fragrance Finder.
How to Build the Connection with The Skincare Consultation Guide NEW!
(1.21m)
Learn how to engage your client, have fun and customize your customer's experience with the Skincare Consultation Guide.
Sell Advanced Génifique with Any Moisturizer NEW!
(1m)
Want to know a sure way to build your basket and level up your client's skincare routine? Practice your upselling skills with us in this fun interactive video to learn how to sell Advanced Génifique with every moisturizer sale!
5-Minute Best of Lancôme Service
(5m)
5 Best-Selling Products in 5 Minutes! Learn how to treat your client to a quick touch up with Advanced Génifique, Teint Idole Ultra Wear, Lash Idôle, L'Absolu Rouge Lipstick, and La vie est belle.
Lancôme's Holiday Gift Wrapping Guide
(3m)
Make the holidays brighter with 4 beautiful gift-wrapping techniques! - French Gift Wrap - Pocket Gift Wrap - Easy Open Gift Wrap - Wrap It With a Bow.
Glow Refresh Massage
(5m)
An Advanced Génifique serum facial for radiant-looking skin.
Skin Expert 1-ON-1
(7m)
Learn how to elevate your client’s skincare experience, while building trust and the basket, using Lancôme’s Consultation Guide.
Luxury Anti-Aging Massage
(5m)
Learn how to treat your clients to a facial massage that lifts, replenishes, & brightens the skin.
Makeup Checkup & How to Shade Match
(1m)
Quick foundation shade matching with a free sample.
Find Your Chic
(15m)
Focus on your favorite feature: eyes, lips, or complexion.
How to Build the Basket with Cils Booster NEW!
(1.37m)
Want to build the basket when your client wants competive Mascara? Cils Booster is the ANSWER
Sell Absolue the Serum with Absolue Soft or Rich Cream NEW!
(1m)
Want to know a sure way to build your basket and level up your client's skincare routine? Practice your upselling skills with us in this fun interactive video to learn how to sell Absolue the Serum with every Absolue Soft/Rich Cream sale!
Selling Rénergie Triple Serum with Rénergie 300 Cream NEW!
(1m)
Want to know a sure way to build your basket and level up your client's skincare routine? Practice your upselling skills with us in this fun interactive video to learn how to sell Rénergie Triple Serum with every Rénergie 300 Cream sale!
Cross Sell to Advanced Génifique from a Competitive Moisturizer
(1.34m)
Not sure what to do when a guest approaches you looking for a competitor product? Watch this short video to learn how to build your basket by cross-selling to Lancôme's Iconic Advanced Génifique from a competitive moisturizer!
Cross Sell to Lancôme from a Competitive Concealer
(1.37m)
Not sure what to do when a guest approaches you looking for a competitor product? Watch this short video to learn how to build your basket by cross-selling to Lancôme from a competitive concealer!
Cross Sell to Lancôme from a Competitive Moisturizer
(1.06m)
Not sure what to do when a guest approaches you looking for a competitor product? Watch this short video to learn how to build your basket by cross-selling to Lancôme from a competitive moisturizer!
Cross Sell to Lancôme from False Lashes
(1.10m)
Not sure what to do when a guest approaches you looking for a competitor product? Watch this short video to learn how to build your basket by cross-selling to Lancôme from someone looking for false lashes!
How To Hustle: Sustainability Soundbites NEW!
(3m)
Learn about Lancome’s Sustainabilty promise and have fun in our How to Hustle Series
Overcoming Objections: Real Talk with Vanessa
(2m)
Rejections are inevitable in sales, but don’t let them get you down! Learn strategies for Overcoming Objections when selling.
Overcoming Objections: Should you say THIS or THAT?
(3m)
Have you ever struggled knowing what to say when a client says "NO"? Learn how to overcome objections and get your client to say "YES!"
How To Intro/Offer Services
(3m)
Learn quick, easy grabbers for offering Everyday Services.
How to Recruit in the Aisle with Mascara
(1m)
Learn how to recruit in the aisle with these Lash Bar Grabbers.
How To Sell Anything with "Did you Know?"
(3m)
Learn How to introduce and sell anything, using the phrase" did you know?"
How to Pull Clients using "Aisle Talk"
(2m)
Learn How to Pull Clients to your counter using "Aisle Talk"
How to Recruit with Foundation
(4m)
Learn PRO TIPS to help you recruit clients and build your sales & clientele with the #1 loyalty-building product, foundation!
How to Book an Appointment- The Co-Worker
(1m)
Learn WHO to book for an event and HOW to get your client to say YES! This video features a CO-WORKER... should you book her?
How to Book an Appointment- The New Client
(1min)
Learn WHO to book for an event and HOW to get your client to say YES! This video features a NEW CLIENT... should you book her?
How to Book an Appointment- The Client Who Just Purchased
(1m)
Learn WHO to book for an event and HOW to get your client to say YES! This video features THE CLIENT WHO JUST PURCHASED.. should you book her?
How to Book an Appointment- The Client Who Needs to Replenish
(2m)
Learn WHO to book for an event and HOW to get your client to say YES! This video features THE CLIENT WHO NEEDS TO REPLENISH.. should you book her?
How to Presell and Make The Day
(3m)
Learn HOW to Presell and Make The Day!
How to Presell Over The Phone- New BA
(2m)
Learn How to Presell over the phone (NEW BA) and get your Client to say YES! This video feaures THE INHERITED CLIENT
How to Clientele- The Makeup Client
(30s)
Learn HOW to CLIENTELE to build your Business! This video features a MAKEUP CLIENT!
How to Clientele- The Fragrance Client
(1m)
Learn HOW to CLIENTELE to build your Business! This video features a FRAGRANCE CLIENT!
How to Clientele- The Skincare Client
(1m)
Learn HOW to CLIENTELE to build your Business! This video features a SKINCARE CLIENT!
How To Recruit For Lash Bar NEW
(1m)
Struggling to find easy, effective ways to recruit a customer for a Lash Bar event? Watch this fun video to elevate your aisle grabbers and make every customer say yes to an express lash service!
We Serve: The Lancôme Client Experience
(3m)
Calling all Happiness Activists! Learn how to elevate your client’s experience through Lancôme’s Build-Build-Build method.
Holiday Fragrance Experience & Client Scenario
(7m)
Fragrance is one of the highest selling product categories during the holiday, but do you find yourself struggling to help your client find the perfect scent for their holiday gift? Look no further and watch this Holiday Fragrance Experience walkthrough and a client scenario to get you ready for this holiday season!
Vitamin C Serums
(5min)
All Vitamin C products are not created equal! Learn how Lancôme blends two innovative forms of Vitamin C with other powerful ingredients in our multi-benefit serums, Advanced Génifique and Rénergie HCF Triple Serum.
How to Overcome the Price Tag and Sell Absolue
(35min)
Who doesn't love boujee skincare?! Learn how to overcome the pricetag objection and sell Absolue's 4 best-sellers: Soft Cream & Rich Cream, Serum and Eye.
Mother's Day Fragrance Training
(16m)
Learn tips and tricks for selling fragrance during Mother's Day by giving mom the gift of happiness.
Rénergie H.C.F. Triple Serum Client Scenario: THE REPLENISHING RÉNERGIE CLIENT
(3m)
Learn tips and tricks for selling Rénergie Triple Serum to a Replenishing Rénergie client.
Rénergie H.C.F. Triple Serum Client Scenario: THE REPLENISHING ADVANCED GÉNIFIQUE CLIENT
(4m)
Learn tips and tricks for selling Rénergie H.C.F. Triple Serum to a Replenishing Advanced Génifique client who is wondering "What's the Difference?".
Rénergie H.C.F. Triple Serum Client Scenario: THE FOUNDATION CLIENT
(3m)
Learn tips and tricks for selling Rénergie H.C.F. Triple Serum to a Foundation client with dark spot concerns.
Rénergie H.C.F. Triple Serum Client Scenario: EYE CREAM CLIENT
(2m)
Learn tips and tricks for selling Rénergie H.C.F. Triple Serum to an Eye Cream client.
Rénergie H.C.F. Triple Serum Client Scenario: THE MASCARA CLIENT
(2m)
Learn tips and tricks for selling Rénergie H.C.F. Triple Serum to a Mascara client.
Pro Radiance Booster Tech in Action
(5m)
The Tech In Action video lets you watch the Pro Radiance service step-by-step
Pro Radiance Booster Expert Tech Tips
(5m)
The Expert Tech Tips video give you helpful insider tips to plus DO’s and DONT’s
Premium Shade Finder
(6m)
This video is your first introduction to Shade Finder, your new BFF. BEST FOUNDATION FINDER. Here you will learn all you need to know for a premium client experience with flawless results.
Express Shade Finder
(2m)
Your foundation client may not always have time for a premium Shade Finder experience. This express shade finder video shares some easy tips on how to speed up the process to under 10 minutes!
Shade Finder Expert Tips
(4m)
Take your Shade Finder skills to the next level with these trusted expert tips! The key to Shade Finder success is the perfect blend of great tech & great tech-nique!
Shade Finder Bluetooth Pairing
(1m)
Practice & more practice makes perfect when it comes to pairing your scanner to your ipad. This video covers the basics of Bluetooth pairing Shade Finder.
Shade Finder Calibration
(1m)
Calibrating your Shade Finder scanner is so easy & quick! In seconds you're done & ready to scan a client! Watch this video for a lightning speed demo.
Glow Up Studio Makeup Looks
(5m)
Every Glow Up starts with a little inspiration… Get inspired by these fresh summer looks by your go-to MUAs, Alex and Ricardo, and see what sparks your creativity!
TIU Shade Matching
(6m)
Matching with Teint Idole Ultra Wear can be tricky – we hear you! If you’re unsure of how to use our newest TIU fan tool to help you and your client find their preferred shade, join Jasmine, Ricardo, Robert, and Alex in this short video where they share all their tips and tricks on making shade matching fast, easy, and fun for both you and your guest!
Flawless Complexion Level Up Video
(3m)
Watch and learn a few easy steps that will take your complexion from basic to next level.
Flawless Complexion Basics Video
(4m)
Watch and learn simple steps and tools & techniques to acheive a flawless complexion every time
Holiday Makeup Looks with Alex & Ricardo - Night At The Louvre
(4m)
Clearly there is a world of luxurious beauty to inspire us this holiday season, and our artistry experts Alex & Ricardo couldn’t agree more! Check out these Louvre-tastic looks they’ve created to spark some artistry magic inside each of you!
Best of Lancôme
(5m)
Try Lancôme's 5 best-sellers in skincare, makeup, and fragrance.
Red Carpet Makeup Hacks
(3m)
Go behind the scenes with Lancôme Artists, Alex and Ricardo, to learn their favorite hacks for stunning Red Carpet makeup looks.
Alex & Ricardo’s Sparkling Holiday Looks
(3m)
Join Lancôme National Makeup Artists, Alex & Ricardo, as they level-up the Beauty Box 2022 Makeup Looks: ROSE GLAM + SPARKLING LIP and SMOKESHOW GLAM + SPARKLING CAT EYE.
Idôle Liner How-To
(1m)
Learn how easy it is to create a tightline & cat eye using Idôle Liquid Eyeliner.
Parisian Art-Inspired Makeup Looks
(5m)
Learn makeup tips & tricks from Lancôme Artists, Ricardo and Alex, as they showcase Parisian art-inspired looks.
Color Correcting and Concealing for Women of Color
(4m)
Learn tips and tricks for color correcting and concealing for diverse complexions with a focus on Women of Color.
Express Lash Service
(2m)
Learn Lancôme's Mascara-only removal technique and application tips for a quick, easy Mascara demonstration.
Teint Idole Ultra Wear Care & Glow: How to Apply
(2m)
Learn the tools and techniques for light, medium, and full-coverage results with Teint Idole Ultra Wear Care & Glow foundation.
Le 8 Hypnose Mascara: How to Apply
(2m)
Learn tips for applying Le 8 Mascara, building volume, and adding more length.
Absolue Spa Facial
(18m)
A 30-minute luxurious anti-age massage to nourish, firm and brighten the skin.
Makeup Removal and Skincare Prep
(4m)
Learn Eye, Lip & Face makeup removal techniques, plus how to apply skincare using Lancôme's luxurious French massage gestures.
Skincare Demi-Demo
(1m)
A Touch-Free service to teach your client Tips & Tricks for applying their skincare routine.
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